1. Introduction:

NxtLevel Limited (“we,” “us,” “our”) is committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information in compliance with the New Zealand Privacy Act 2020 and relevant international data protection standards.

2. Information We Collect:

We collect information directly from you when you engage our services or visit our website:

• Personal Information: Name, email, phone number, company name, and job title.
• Service Data: Information provided for business proposals, onboarding, or project support.
• Technical Data: IP addresses, browser types, and usage behavior via cookies and analytics.

3. How We Use Your Information:

Your data allows us to:

• Provide consultancy, design, and outsourcing services.
• Communicate updates, proposals, or service-related messages.
• Bill for services and, if necessary, undertake credit checks or collect outstanding debts.
• Analyse website performance to improve user experience.

4. Data Sharing & Disclosure:

We do not sell or trade your personal information. We may share data only with:

• Trusted Service Providers: Hosting, analytics, or communication tool partners who adhere to strict confidentiality standards.
• Cross-Border Transfer: As we operate in New Zealand and India, your data may be processed in either jurisdiction. We ensure a consistent level of protection regardless of location.
• Legal Obligations: Regulatory authorities or law enforcement if required by law.

5. Data Security & Retention:

We implement industry-standard encryption and secure storage protocols to protect your data from unauthorized access. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal requirements.

6. Your Rights & Choices:

Under the Privacy Act, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we update or correct inaccurate information.
• Opt-out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at info@nxtlevel.nz.

7. Cookies & Tracking:

We use cookies to monitor website usage and improve performance. You may disable cookies in your browser settings, though some features of our site may not function properly as a result.